Frequently Asked Questions (FAQ)
What is the advantage of rattan over other types of furniture?
- Rattan is easy to care for as it requires little or almost zero maintenance.
Do you have retail outlets nationwide?
- We have outlets in Shah Alam. Details are on 'Contact Us' page.
Do you do nationwide / international shipping?
- Yes. We provide delivery across the globe.
What are the delivery charges?
- The shipping rate is specific to your order's destination. For rates, please contact our store.
What is your delivery time?
- We take about one (1) to three (3) weeks for home purchase. For projects or bulk purchase, delivery may take up to three (3) months.
How long do you take to design a furniture?
- Depending on the design, but on average, it takes one (1) to two (2) months.
What are the criteria required to customize a furniture?
- Furniture customization is based on bulk quantity only.
What are your payment methods?
- We accept cash and credit card and payment are to be made in full.
How to care for rattan?
- Rattan is almost care-free. You are required to renew your furniture once in every 10 years. Apart from that, minor cleaning is sufficient to keep your furniture clean.